State Farm® Insurance Agent Todd Main

"Thank you Grace for helping me with my insurance needs, always being available and professional."

"Grace Alvarado has been our account representative for nearly a decade, and my husband and I are incredibly impressed with the level of service she provides. In a time where exceptional customer service is hard to come by, Grace truly stands out. She takes the time to listen to our concerns and carefully addresses any questions we have about policy or changes. Her prompt responses to emails and phone calls are extremely appreciated. Grace's attentiveness, knowledge, and professionalism have made every interaction with her a pleasure. We highly recommend her to anyone seeking a dependable and skilled representative. During these times of constant changes, she always helps us navigate this insurance environment. Thanks Grace!"

"Thank you Grace for helping me with getting life insurance and understanding every product !"

"If I could give Grace 10 stars I would. Her patience and dedication to her customers is unmatched. Always finding ways to help you save and making sure you and your assets are protected as well. Very happy with her service. Thanks Grace!"

"Grace was very helpful with my insurance needs. Called in to add a car and not only did we add a car to the account but she found a savings and added a life policy for me. 1 stop shop."

"Grace was super helpful and answered all our questions thoroughly. She was also able to get us a better car insurance rate than our previous provider. Very grateful for all her help."

"Awesome staff Grace is amazing been bugging her for 2 years. She is always there to help me out for anything I need."

"Grace always give excellent customer service"

"Thank you Grace for your expertise on life insurance and for your patience with all the questions I had asked. It isn’t something we are taught as kids and to have someone explain what its purpose is with out it feeling so overwhelming feels really good. Thank you Grace!"

"Cesar is one of the best Agents i have ever worked with..... very patient understanding and gets the Job done ASAP he is all work and NO BS I love it... thanks Cesar for your help."

"Just spoke to Angela today and she’s was so lovely to speak to and easy to work with. She made the entire process so easy and straight forward, I appreciate the amazing service!"

"I’ve used Todd Main’s State Farm office for over 20 years, always working with Tanya, and never had an issue. I insured multiple rental properties and vehicles through them without a problem—until Tanya left. Since then, the service has been a disaster. In May 2024, I spoke with Angela to cancel my car insurance for a vehicle I sold in February. She told me I needed proof of sale to get back-paid and that she would wait for that before processing the back pay. However, she never noted our conversation and never canceled the policy—something that should have been done immediately, regardless of back-pay. By September, I realized I was still being charged and called again. This time, I spoke with Andrew, who assured me he would cancel the policy and backdate it 30–60 days. Fast forward to March 2025, and I discovered I was still being charged. That means I’ve paid nearly $1,000 for insurance on a car I haven’t owned in over a year. Not once did they admit fault or apologize, despite clear proof of my conversations with them. No notes, no follow-through, no accountability. Whether this is incompetence or something more shady, I can’t say. But I wouldn’t trust this office with a penny going forward. Since Tanya left, this office has been completely unreliable. If you value competent service, look elsewhere."

"thank you Grace for all of your help. best service in town"

"Hola mi nombre es Raymundo Galicia Gonzalez. Me gystatia compartir mi esperiencia siempre que llamo para cualquier alluda la senorita Grace su service es de lo meior siempre te sientes como familia 1000 por ciento la recomiendo mucho es yna persona profesional amanble siempre esta para alludar el service es de primara"

"Thank you to Todd and Grace! They’ve helping my family out for a long time now and couldn’t be happier!"

"Angela is absolutely amazing to work with. Thank you fpr being so proficient."

"Talk to Andrew about life insurance. Very knowledgeable and made the process easy!"

"Angela Hiatt made my first experience with life insurance a breeze! She is beyond knowledgeable and was able to help me understand all the ins and outs. I would recommend anyone looking for life insurance make it a point to go directly to Angela! Professional, efficient, stellar!"

"Angela is always amazing when she helps me with my insurance needs! Very communicative, helps me understand the type of insurance i’m inquiring or looking to add, and is just amazing at her job! Really thankful for her for all that she does for us!"

"This review is about Angela Hiatt. From the time of our first conversation Angela was courteous, kind, friendly and always showed professionalism which I appreciate. She also assisted me in choosing the best insurance plan for me"

"From the first time I contacted them, they were incredibly helpful in guiding me through my options and making sure I understood my coverage. Since then I've had the pleasure of working with Grace, and I couldn't be more impressed. They are quick to respond and provide me with a quote. The process is always smooth, and they make sure to explain everything clearly, which helps me make decisions quickly. If you’re looking for someone who values your time and offers efficient, top-notch service, I highly recommend."

"service from staff Grace She is kind and patient. Thank you for helping me get auto insurance"

"I have to say, Todd Main and his entire staff are incredible. We have been with them for over a decade and I’ll never leave. 🥰 Todd is so personal and his office manager Angela is a gem. The AV is blessed to have them."

"I called because the website was not working well. Andrew helped me get the info I needed really quickly, and was friendly and polite to the max. Thanks, Andrew!"

"Great service and support! Angela is so friendly, knowledgeable, and prompt and takes care of all our needs and answers all our questions. She is the sweetest!"